Use the Site Map, Navigation Bar or Home Page main categories to get to the page you want
Choose the item you want to order
If there is a Drop Down list of numbers, click the small arrow to reveal the list and chose the number of items you wish to order. Please Note - this list normally shows how many we have in stock.
Some items may just have a box with a number 1 (one) without the small arrow. Highlight the number 1 in the quantities box and change it to the number of items you want to order.
Click the Add button next to the quantities box.
You will be taken to the Shopping Basket
You can change the number of items you have ordered by changing the number in the Shopping Basket and clicking Recalculate.
To delete an item you have ordered change the number in the shopping basket to zero and hit Recalculate or click the Trash Symbol
To return to the same page scroll until you see the Continue Shopping button or click the item in the basket if it is underlined.
To go back to a different page you have already ordered from, click the item in the shopping basket if it is underlined.
To go to a different page completely, use the Navigation Bar links at the top of the page
If you have finished shopping and are not in the Shopping Basket click the Basket link at the top of the page.
Click the Checkout button in the Shopping Basket
The first section is for a Delivery Address if it is different to the Card Holder.
In that section please fill in the Contact Telephone and Contact Email sections.
There are two drop down boxes where you can choose how you wish to be contacted if there is a problem, and how you heard about Craft Bits
The next section - Card Holders Address Details - is compulsory and must be completed. It is important to get this address right as we use some of the details to validate your card.
Choose your payment option
If you choose "Payment by Credit or Debit Card" a new section will open up to put your Card Details in via a Secure Server.
If you choose "Phone Card Details" you will be taken straight to the exit page which will contain your order number and details of how to phone your card details when you click "Order Now"
Please tick the box next to EU GDPR, you can find out more about that on the T+C page.
There is a tick box option for your computer to remember your name and address (not card details) for your next visit. This is stored using a small dedicated cookie, if your browser removes cookies when you exit, or you clear out your cookies, this information will not be saved.
You will receive an email receipt straight away - if you do not please check your spam box before contacting us by email
Please print and check your email receipt - it is the only one you will get.
If anything is wrong please let us know straight away by email - mistakes are much harder to rectify later.
We are unable to add items to orders or add orders together if it has been downloaded by the Office. If you contact us quickly we may be able to help. If something is wrong on your order and it has been downloaded, you will be given the option to cancel and re-order or continue with your order.
Your order should be posted within 3 working days unless a delay is noted in the shopping basket - see terms and conditions for more information.
If you have any questions please email